PRIVACY POLICY

Introduction

Branded Mayhem ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (brandedmayhem.com) or interact with our services.

Information We Collect

Information You Provide Directly

• Contact information (name, email address, phone number, company name)
• Service inquiries and brand challenges
• Newsletter subscription email addresses
• Any other information you choose to provide through our forms

Information from Google Ads

When you submit your information through Google Ads form extensions, we receive:

• Full name
• Email address
• Phone number (if provided)
• Job title (if provided)
• Lead form submission timestamp

Information Collected Automatically

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or campaign
• Interaction data through Google Analytics and Microsoft Clarity

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send marketing communications (with your consent)
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations
• Process and manage leads from advertising campaigns

Third-Party Services

We use the following third-party services that may collect and process your data:

HubSpot

We use HubSpot as our Customer Relationship Management (CRM) system. All contact form submissions and Google Ads leads are synchronized with HubSpot for lead management and marketing automation.

Google Services

• Google Analytics: For website traffic analysis
• Google Ads: For advertising and lead generation
• Google Indexing API: For search engine optimization

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website through heatmaps and session recordings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure HTTPS connections for all data transmission
• Encrypted storage of sensitive information
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to processing of your data
• Request data portability

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website performance
• Provide personalized content
• Track advertising campaign effectiveness

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Typically:

• Contact form data: 3 years or until you request deletion
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: 26 months
• Marketing communications: Until consent is withdrawn

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: